How do I cancel HBO Max?
- Your HBO Max subscription automatically renews until you cancel it.
- Deleting the HBO Max app does not cancel your subscription.
- Cancel your subscription before your next billing date to avoid further charges.
HBO Max subscriptions are available through many providers. The cancellation steps vary depending on who bills you. If you know who bills you, skip to Step 2.
Step 1: Find who bills you
Here's how to find who bills you for HBO Max:
- Do one of the following:
- Web: Go to HBOMax.com/subscription and sign in (if needed). Can't sign in?
- Phone, tablet, or computer: In HBO Max, choose your profile and then Subscription.
- TV device: In HBO Max, choose the Settings icon
and then Subscription.
- Find who your subscription is billed through (top of screen).
You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for HBO Max.
Step 2: Cancel your subscription
If you're billed through us, here's how to cancel your subscription:
- Go to HBOMax.com/subscription and sign in (if needed). Can't sign in?
- Choose Cancel Your Subscription.
No cancel option? Take note of who your subscription is billed through (top of screen) and find them in the Third-party billing section below. - Confirm your cancellation and take note of your expiration date.
You can stream until your subscription expires at the end of your billing period.
For more info, go to Change an HBO Max-billed subscription.
Third-party billing
Find who your subscription is billed through below:
If you're billed through the Amazon Appstore, here's how to cancel:
- Go to Amazon.com/appstoresubscriptions and sign in to your Amazon account.
- In the Your Subscriptions section, find HBO Max and turn off auto-renewal.
You should get an email from Amazon confirming your cancellation. You can stream until your subscription expires at the end of your billing period.
For more help, go to Amazon's Manage your subscriptions article.
Sign in to your provider's website, go to their Help Center, or contact them.
Looking for something else?
Need help signing in? Go to Can't sign in.
