How do I subscribe to HBO Max?
You can sign up for HBO Max on your device or through a third-party provider.
Sign up on your device
Choose how you'd like to sign up:
Are you a new or returning HBO Max subscriber?
Go to HBOMax.com/product.
Choose a subscription plan and billing period, then continue.
On the Get Started screen, enter your email address or mobile number (must match your sign-up country) for your HBO Max account, then continue.
Complete the account form and choose Create Account.
Verify mobile number: If you're creating an account with your mobile number, enter the 6-digit code sent to your mobile number.
Add your payment method and start your subscription.
Choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
You can add your mobile number or email to your account as an additional sign-in method. Your mobile number must match your sign-up country. To find out how, go to Change your account info.
Need help? Go to Troubleshooting.
Personalize your profile
The first time you use a new Adult profile, you can personalize your experience by choosing your favorite genres, brands, shows, and movies. To get started, choose Let's Go. If you don't want to share your preferences, choose Skip to start streaming.
Go to HBOMax.com/product.
Choose a subscription plan and billing period, then continue.
On the Get Started screen, enter your HBO Max account email or mobile number (if your account has a mobile number), then continue.
Do one of the following:
Enter your HBO Max password and choose Sign in.
Enter the 6-digit code that we texted to your mobile number.
Add your payment method and start your subscription.
Choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
You can add your mobile number or email to your account as an additional sign-in method. Your mobile number must match your sign-up country. To find out how, go to Change your account info.
Need help? Go to Troubleshooting.
Are you a new or returning HBO Max subscriber?
Open HBO Max and choose Get Started.
On the Get Started screen, enter an email address for your HBO Max account. You’ll sign in with this info.
Complete the account form and choose Create Account.
Check your inbox for an email sent by HBO Max (email subject: Finish setting up your HBO Max subscription). This email should arrive within a few minutes. Be sure to search all inbox folders (including Promotions, Junk, and Spam). Didn't get the email?
Select Choose your plan inside the email and choose a subscription plan and billing period, then continue.
Choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
You can add your mobile number or email to your account as an additional sign-in method. Your mobile number must match your sign-up country. To find out how, go to Change your account info.
Need help? Go to Troubleshooting.
Open HBO Max and choose Get Started.
Enter your HBO Max email and password.
Choose Get Started.
Check your inbox for an email sent by HBO Max (email subject: Finish setting up your HBO Max subscription). This email should arrive within a few minutes. Be sure to search all inbox folders (including Promotions, Junk, and Spam). Didn't get the email?
Select Choose your plan inside the email and choose a subscription plan and billing period, then continue.
Choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
You can add your mobile number or email to your account as an additional sign-in method. Your mobile number must match your sign-up country. To find out how, go to Change your account info.
Need help? Go to Troubleshooting.
Are you a new or returning HBO Max subscriber?
Open HBO Max and choose Get Started.
On the Get Started screen, enter an email address or mobile number for your HBO Max account. You'll sign in with this info.
Complete the account form and choose Create Account.
Do one of the following:
Email: Check your inbox for an email sent by HBO Max (email subject: Finish setting up your HBO Max subscription) and select Choose your plan inside the email.
This email should arrive within a few minutes. Be sure to search all inbox folders (including Promotions, Junk, and Spam). Didn't get the email?
Mobile number: Verify your mobile number, then check for an SMS from us (the sender may not be HBO Max) and open the link inside the message.
This SMS should arrive within a few minutes. Be sure to search all your message filters (i.e. Unknown Senders, Promotions, or Spam).
Choose a subscription plan and billing period, then continue.
Choose Start Streaming and you're ready to watch HBO Max.
Note If you previously signed up for HBO Max in another country or region, you can go to HBOMax.com, sign in, and resubscribe.
You can add your mobile number or email to your account as an additional sign-in method. Your mobile number must match your sign-up country. To find out how, go to Change your account info.
Need help? Go to Troubleshooting.
Personalize your profile
The first time you use a new Adult profile, you can personalize your experience by choosing your favorite genres, brands, shows, and movies. To get started, choose Let's Go. If you don't want to share your preferences, choose Skip to start streaming.
Open HBO Max and choose Get Started.
Enter your HBO Max email and password or mobile number.
Choose Get Started.
Do one of the following:
Email: Check your inbox for an email sent by HBO Max (email subject: Finish setting up your HBO Max subscription) and select Choose your plan inside the email.
This email should arrive within a few minutes. Be sure to search all inbox folders (including Promotions, Junk, and Spam). Didn't get the email?
Mobile number: Verify your mobile number, then check for an SMS from us (the sender may not be HBO Max) and open the link inside the message.
This SMS should arrive within a few minutes. Be sure to search all your message filters (i.e. Unknown Senders, Promotions, or Spam).
Choose a subscription plan and billing period, then continue.
Choose Start Streaming and you're ready to watch HBO Max.
Note If you previously signed up for HBO Max in another country or region, you can go to HBOMax.com, sign in, and resubscribe.
You can add your mobile number or email to your account as an additional sign-in method. Your mobile number must match your sign-up country. To find out how, go to Change your account info.
Need help? Go to Troubleshooting.
Personalize your profile
The first time you use a new Adult profile, you can personalize your experience by choosing your favorite genres, brands, shows, and movies. To get started, choose Let's Go. If you don't want to share your preferences, choose Skip to start streaming.
Are you a new or returning HBO Max subscriber?
Open HBO Max and choose to set up your HBO Max experience at HBOMax.com/more.
Choose Continue and then Explore Plans.
Choose a subscription plan and billing period, then continue.
Enter your email address or mobile number (must match your sign-up country) for your HBO Max account, then continue.
Complete the account form and choose Create Account.
Verify mobile number: If you're creating an account with your mobile number, enter the 6-digit code sent to your mobile number.
Add your payment method and start your subscription.
Choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
You can add your mobile number or email to your account as an additional sign-in method. Your mobile number must match your sign-up country. To find out how, go to Change your account info.
Need help? Go to Troubleshooting.
Open HBO Max and sign in to your HBO Max account. Can't sign in?
Choose to set up your HBO Max experience at HBOMax.com/more.
Choose Continue and then Explore Plans.
Choose a subscription plan and billing period, then continue.
Add your payment method and start your subscription.
Choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Are you a new or returning HBO Max subscriber?
Go to HBOMax.com/product.
Choose a subscription plan and a billing period, then continue.
On the Get Started screen, enter your email address or mobile number (must match your sign-up country) for your HBO Max account, then continue.
Complete the account form and choose Create Account.
Verify mobile number: If you're creating an account with your mobile number, enter the 6-digit code sent to your mobile number.
Add your payment method and start your subscription.
Choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
You can add your mobile number or email to your account as an additional sign-in method. Your mobile number must match your sign-up country. To find out how, go to Change your account info.
Need help? Go to Troubleshooting.
Personalize your profile
The first time you use a new Adult profile, you can personalize your experience by choosing your favorite genres, brands, shows, and movies. To get started, choose Let's Go. If you don't want to share your preferences, choose Skip to start streaming.
Go to HBOMax.com/product.
Choose a subscription plan and billing period, then continue.
On the Get Started screen, enter your HBO Max account email or mobile number (if your account has a mobile number), then continue.
Do one of the following:
Enter your HBO Max password and choose Sign In.
Enter the 6-digit code that we texted to your mobile number.
Add your payment method and start your subscription.
Choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
You can add your mobile number or email to your account as an additional sign-in method. Your mobile number must match your sign-up country. To find out how, go to Change your account info.
Need help? Go to Troubleshooting.
Choose how you'd like to sign up:
Open HBO Max and choose Get Started.
Open your phone's camera app and point your camera at the QR code on your TV. Then, tap the link that appears on your phone (iPhone or Android QR steps).
-or-
On your phone or computer, go to HBOMax.com/signup. Then, enter the 6-digit code from your TV. TV code not working?
Choose a subscription plan and billing period, then continue.
Enter an email address for your HBO Max account (if you already have an HBO Max account, enter your account email).
Do one of the following:
New subscribers: Complete the account form and choose Create Account. You'll sign in with this info. Check your email and password message?
Returning subscribers: Enter your HBO Max password and choose Sign In. Can't sign in?
Follow the on-screen instructions to subscribe.
On your TV, choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Open HBO Max and choose Get Started.
Open your phone's camera app and point your camera at the QR code on your TV. Then, tap the link that appears on your phone (iPhone or Android QR steps).
-or-
On your phone or computer, go to HBOMax.com/signup. Then, enter the 6-digit code from your TV. TV code not working?
Choose a subscription plan and billing period, then continue.
Enter an email address for your HBO Max account (if you already have an HBO Max account, enter your account email).
Do one of the following:
New subscribers: Complete the account form and choose Create Account. You'll sign in with this info. Check your email and password message?
Returning subscribers: Enter your HBO Max password and choose Sign In. Can't sign in?
Follow the on-screen instructions to subscribe.
On your TV, choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Open HBO Max and choose Get Started.
Do one of the following:
On your phone or computer, go to HBOMax.com/appletv.
-or-
Open your phone's camera app and point your camera at the QR code on your TV. Then, tap the link that appears on your phone (iPhone or Android QR steps).
Choose Explore Plans, then enter the 6-digit code from your TV. TV code not working?
Choose a subscription plan and billing period, then continue.
Enter an email address for your HBO Max account (if you already have an HBO Max account, enter your account email).
Do one of the following:
New subscribers: Complete the account form and choose Create Account. You'll sign in with this info. Check your email and password message?
Returning subscribers: Enter your HBO Max password and choose Sign In. Can't sign in?
Add your payment method and start your subscription.
On your TV, choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Are you a new or returning HBO Max subscriber?
Open HBO Max and choose Subscribe Now.
Do one of the following:
Open your phone's camera app and point your camera at the QR code on your TV. Then, tap the link that appears on your phone (iPhone or Android QR steps).
-or-
On your phone or computer, go to HBOMax.com/vidaa. Then, enter the 6-digit code from your TV. TV code not working?
Choose a subscription plan and billing period, then continue.
Complete the account form and choose Create Account. You'll sign in with this info. Check your email and password message?
Add your payment method and start your subscription.
On your TV, choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Open HBO Max and sign in to your HBO Max account. Can't sign in?
Choose the option to restart your subscription.
Do one of the following:
Open your phone's camera app and point your camera at the QR code on your TV. Then, tap the link that appears on your phone (iPhone or Android QR steps).
-or-
On your phone or computer, go to HBOMax.com/signup. Then, enter the 6-digit code from your TV. TV code not working?
Choose a subscription plan and billing period, then continue.
Add your payment method and start your subscription.
On your TV, choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Are you a new or returning HBO Max subscriber?
Open HBO Max and choose Subscribe Now.
Do one of the following:
Open your phone's camera app and point your camera at the QR code on your TV. Then, tap the link that appears on your phone (iPhone or Android QR steps).
-or-
On your phone or computer, go to HBOMax.com/lge. Then, enter the 6-digit code from your TV. TV code not working?
Choose a subscription plan and billing period, then continue.
Complete the account form and choose Create Account. You'll sign in with this info. Check your email and password message?
Add your payment method and start your subscription.
On your TV, choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Open HBO Max and sign in to your HBO Max account. Can't sign in?
Choose the option to restart your subscription.
Do one of the following:
Open your phone's camera app and point your camera at the QR code on your TV. Then, tap the link that appears on your phone (iPhone or Android QR steps).
-or-
On your phone or computer, go to HBOMax.com/signup. Then, enter the 6-digit code from your TV. TV code not working?
Choose a subscription plan and billing period, then continue.
Add your payment method and start your subscription.
On your TV, choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Are you a new or returning HBO Max subscriber?
Open HBO Max and choose Subscribe Now.
Do one of the following:
Open your phone's camera app and point your camera at the QR code on your TV. Then, tap the link that appears on your phone (iPhone or Android QR steps).
-or-
On your phone or computer, go to HBOMax.com/xbox. Then, enter the 6-digit code from your TV. TV code not working?
Choose a subscription plan and billing period, then continue.
Complete the account form and choose Create Account. You'll sign in with this info. Check your email and password message?
Add your payment method and start your subscription.
On your TV, choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Open HBO Max and sign in to your HBO Max account. Can't sign in?
Choose the option to restart your subscription.
Do one of the following:
Open your phone's camera app and point your camera at the QR code on your TV. Then, tap the link that appears on your phone (iPhone or Android QR steps).
-or-
On your phone or computer, go to HBOMax.com/signup. Then, enter the 6-digit code from your TV. TV code not working?
Choose a subscription plan and billing period, then continue.
Add your payment method and start your subscription.
On your TV, choose Start Streaming and you're ready to watch HBO Max.
Now you can sign in and stream HBO Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Troubleshooting
If you get this message, there may already be an HBO Max account with the email address you entered.
In this case, do one of the following:
Sign in. Sign in using the email address you entered on the 'Create Your Account' screen. If you have trouble signing in, try resetting your password.
Enter another email address. Enter a different email address for your HBO Max account.
If you're still having trouble subscribing, contact us.
If you get this message, choose Try Again to go back and reenter your mobile number, or choose Sign In and try signing in with your mobile number.
Note Your mobile number must match your sign-up country.
If the 6-digit code isn't working, here are some things to try:
Try scanning the QR code on your TV with your phone's camera app.
Try using a different browser (Chrome, Firefox, Microsoft Edge, or Safari).
Try using a private or incognito browser window.
Try signing up on a different device.
Try signing out and then back in again. Here's how:
In HBO Max, do one of the following:
Phone, tablet, or computer: Choose your profile and then choose Sign Out.
TV device: Choose the Settings icon
and then Sign Out.
Sign in to HBO Max and try to watch something.
If this doesn't help, go to Fix an HBO Max subscription issue.
If you're signing up at HBOMax.com, go to Can't add a payment method.
If you're signing up through the HBO Max app, check with your app store to find out which payment methods are accepted. Not all payment methods are accepted for recurring subscriptions.
If you're signing up through another provider, check with them to find out what payment methods they accept.
Sometimes we'll ask you to solve a puzzle to help keep your account secure. If you're having trouble with the Captcha puzzle, choose Restart to try again or Audio Challenge to access your account another way.
If you get this message, you may have signed up for an HBO Max account in another country or region with the email address you entered. To fix this issue, do one of the following:
Enter another email address. Enter a different email address for your HBO Max account.
Change your account email. Sign in at HBOMax.com/account and change your email to a different email address. Then, go back to the Create Your Account screen and enter your original email address.
