My provider isn't listed
If you signed up for HBO Max (or HBO) through an internet, mobile, or TV provider, you need to activate your HBO Max subscription before you can start streaming HBO Max.
There are two ways to activate your HBO Max subscription:
- Activation link
- Connect your provider
If the company you get HBO Max through is not listed on the Connect Your Provider screen, you should have received activation instructions from the company you signed up for HBO Max through. Follow these instructions to activate your HBO Max subscription.
Choose your country to find a list of HBO Max providers that provide an activation link.
Provider Q&A
Your provider is who you're subscribed through and who bills you for HBO Max (or HBO). For a list of providers, go to HBO Max providers.
It depends on how you get HBO Max (or HBO):
- No: If you subscribed at HBOMax.com or through the HBO Max app, go back and choose Sign In instead.
- Yes: If this is your first time signing in and you get HBO Max with your internet, mobile, or TV package, you need to activate your HBO Max subscription before signing in to HBO Max the first time.
You only need to activate HBO Max once. If you already activated your HBO Max subscription, you can sign in with your HBO Max email and password.
