Activate HBO Max with CANAL+

Not yet activated? If you signed up for a CANAL+ offer that includes HBO Max, you need to activate HBO Max and create an account before you can start streaming (using the HBO Max app or on HBOMax.com).

How do I know if HBO Max is included with my CANAL+ offer?

To find out if HBO Max is included with your CANAL+ offer, go to CANAL's How to access HBO Max with my CANAL+ subscription article.

How do I watch HBO Max using the HBO Max app or HBOMax.com?

If HBO Max is included with your CANAL+ offer, you need to activate HBO Max and create an HBO Max account before you can start streaming. Here's how:

1. In your CANAL+ customer area, choose Subscription > Manage My Apps > Manage HBO Max, and accept the HBO Max Terms of Use.
   Need help? Go to CANAL's How to access HBO Max with my CANAL+ subscription article.
2. Go to hbomax.canalplus.com/fr and sign in to your CANAL+ account.
3. If prompted, select your contract and continue.
4. When you're asked to create your HBO Max account, do one of the following:
   
   New to HBO Max?

   To create your HBO Max account:

   1. Complete the account form and choose Create Account.
   2. Choose Start Streaming.

   Now, you can sign in to HBO Max on any supported device using your HBO Max account.

   Returning subscribers

   To link your new subscription to your existing HBO Max account, do the following:

   1. On the Create Your Account screen, enter your existing HBO Max account information and choose Create Account.
   2. On the Account Found screen, choose Verify Email Address.
   3. Check your inbox for an email from HBO Max with a one-time code (email subject: Your One-Time HBO Max Code).
      The email is sent to the email address you entered on the Create Your Account screen.
   4. Enter the code from the email.
   5. Confirm that you want to connect the subscription billed through CANAL+ to your existing HBO Max account.
   6. Choose Start Streaming.

   Now, you can sign in to HBO Max on any supported device using your HBO Max account.

Can I add the Sports Add-On to my CANAL+ offer?

The Sports Add-On is not available to CANAL+ customers just yet.

How can I contact CANAL+ customer support?

You can contact CANAL+ customer support at client.canal.fr or by phone at 08 92 39 39. Be sure to tell the CANAL+ agent that you have HBO Max with your CANAL+ offer.

On which channel can I find HBO Max through CANAL+?

The channel depends on your CANAL+ subscription plan:

• TNT: Channel 45
• Other plans: Channel 24