How do I sign in to HBO Max?

There are two ways to sign in depending on how you get HBO Max.

Ways to sign in

  1. Sign in through a TV or mobile provider
  2. Sign in with your account email and password (see below)

Which device are you using?

Here's how to sign in using your account email and password:

  1. Open the HBO Max app and then tap the Profile icon (or try to play a show or movie).
  2. Tap the Sign In link. (If you're already signed in, tap the Settings icon, then scroll down and choose Sign Out.)
  3. Enter the email and password for your HBO Max or HBO NOW account (the email and password you entered when you signed up). Need help? See Forgot email or Forgot password.
    TV package or wireless plan?
    If you get HBO Max with your TV package or wireless plan, choose Sign in through a TV or mobile provider.
  4. Choose Sign In. If you have trouble signing in, please see Can't sign in.
  5. Choose your profile and you're ready to stream.

Here's how to sign in using your account email and password:

  1. Go to HBOMax.com and in the upper-right corner, choose Sign In. (If you're already signed in, choose the profile icon in the upper-right, and then choose Sign Out.)
  2. Enter the email and password for your HBO Max or HBO NOW account (the email and password you entered when you signed up). Need help? See Forgot email or Forgot password.
    TV package or wireless plan?
    If you get HBO Max with your TV package or wireless plan, choose Sign in through a TV or mobile provider.
  3. Choose Sign In. If you have trouble signing in, please see Can't sign in.
  4. Choose your profile and you're ready to stream.

Choose your TV device:

Apple TV

Here's how to sign in using your account email and password:

  1. Open HBO Max on your Apple TV and choose Sign In (or try to play a show or movie). (If you're already signed in, choose the profile icon in the upper-left, then scroll to the far right and choose Sign Out.)
  2. Enter the email and password for your HBO Max or HBO NOW account (the email and password you entered when you signed up). Need help? See Forgot email or Forgot password.
  3. Choose Sign In. If you have trouble signing in, please see Can't sign in.
TV package or wireless plan?
If you get HBO Max with your TV package or wireless plan, choose Sign in through a TV or mobile provider.
Other TV device

TV devices: Android TV, PlayStation 4, Samsung TV, Xbox One

To sign in on your TV, you'll need to have your phone or a computer handy.

  1. Open HBO Max on your TV and choose Sign In (or try to play a show or movie). (If you're already signed in, choose the profile icon in the upper-left, then scroll to the far right and choose Sign Out.)
  2. You should see a 6-digit code. Stay on this screen while you grab your phone or a computer.
  3. Open a web browser on your phone or a computer and type hbomax.com/tvsignin in the address bar (this redirects to https://activate.hbomax.com). This should take you to an Enter Code screen.
  4. Enter the code that appears on your TV, and then choose Next. Code not working?
  5. Enter the email and password for your HBO Max or HBO NOW account and then choose Sign In (the email and password you entered when you signed up). If you have trouble signing in, please see Can't sign in.
    TV package or wireless plan?
    If you get HBO Max with your TV package or wireless plan, choose Sign in through a TV or mobile provider.
  6. Once your TV updates, you're ready to stream (this may take 60 seconds).

Code not working?

Where do I enter the code?

If the Enter Code page doesn't appear, try the following:

  • Choose this link: https://activate.HBOMax.com, or type https://activate.hbomax.com in the address bar of your browser. This should take you to an Enter Code screen.

Code doesn't work or is invalid

Try the following:

  • Try using a different supported browser: Chrome, FireFox, Microsoft Edge, or Safari.
  • If you used your phone in Step 3 above, try using your computer instead (or vice versa).
  • Get a new code. To do this, go back and choose Sign In again.
HBO NOW Subscribers
  • Eligible HBO NOW subscribers must agree to the Terms of Use and the Privacy Policy for the HBO Max platform. If you choose Access All of HBO Max, then you can stream the entire HBO Max catalog. Or, if you choose Access HBO Only, then you can watch all of HBO on the HBO Max platform. (If you try to play a show or movie that's not on HBO, you'll see this prompt again. Choose 'Access All of HBO Max' to access the additional content offering on HBO Max.)
  • Your HBO NOW settings (such as My List, Continue Watching, and parental controls) will not be available in HBO Max.