Transfer an HBO Max profile
You can transfer an Adult profile to a new or existing HBO Max account. This includes:
- Your avatar
- Watch history
- My List
- Your PIN
- Settings, recommendations, and more
For more info, go to HBO Max profiles.
- Kids profiles can't be transferred to another account.
- Both accounts must be from the same country or region.
- Accounts can have up to 5 profiles
(Extra Member accounts are limited to 1 profile).
Transfer a profile to a new or existing account
You can transfer a profile to a new or existing HBO Max account. The transfer creates a copy of the profile in the destination account.
If transferring a profile to an existing account, you'll need to sign in to the destination account.
To transfer a profile to another account:
- On your computer, go to HBOMax.com and sign in to the account with the profile you want to transfer.
- Choose your profile and then Manage Profiles.
- Choose the Adult profile you want to transfer.
- Choose Transfer Profile.
- Choose Get Started.
(You'll be signed out of your account.) - Choose your destination account:
- New account: Enter an email address for the new account. Complete the account form and choose Create Account. Next, you'll choose a subscription plan, add your payment info, and start your subscription.
- Existing account: Enter the email address of the destination account. Then, enter the account password and choose Sign In.
- Confirm the profile transfer.
You'll be signed into the destination account once the transfer is complete.
Transferring a profile doesn't remove it from the original account. If you'd like, you can delete the profile afterward.
Troubleshooting
If the destination account is an Extra Member account, you'll be prompted to replace the existing profile (Extra Member accounts are limited to 1 profile). Choose Replace & Transfer to replace the existing profile on the Extra Member account.
If the destination account doesn't have an active HBO Max subscription, you'll be prompted to subscribe before completing the transfer. Choose Subscribe Now to finish the transfer.
The destination account already has the maximum number of profiles. To proceed with the transfer, you'll need to delete one of the existing profiles. Here's how:
- Go to HBOMax.com and sign in to the destination account.
- Choose your profile and then Manage Profiles.
- Choose a profile and then Delete Profile.
This will permanently remove the profile and its data (e.g. My List, Continue Watching). - Choose Done.
- Restart the profile transfer process.
- You can't delete the active profile. Switch to another one first.
- The first profile created with the account can't be deleted, but it can be edited.
