Sign in to HBO Max (email and password)

If you already have an HBO Max account (with an email and password), use these steps to sign in.

Former HBO GO subscribers (billed through Apple or HBO) can sign in to HBO Max using their HBO GO email and password.

Sign in with Provider
If this is your first time signing in and you get HBO Max through a TV, internet, or wireless provider, use Sign in with a TV provider.

Which device are you using?

Here's how to sign in on your phone or tablet:

  1. Open the HBO Max app and then tap the Profile icon (bottom edge on phones, left edge on tablets).
  2. Tap Sign in to your account.
    If you're already signed in, tap the Settings icon (upper-left), then scroll down and choose Sign Out.
  3. Enter the email and password for your HBO Max account (or HBO GO account, if you subscribed through Apple or HBO), and then choose Sign in. Need help? See Can't sign in.
    TV, Internet, or Wireless Package?
    If this is your first time signing in and you get HBO Max through a TV, internet, or wireless provider, use Sign in with a TV provider.
  4. Choose your profile and you're ready to stream.
HBO GO Settings
  • Your HBO GO settings, such as your Watchlist and recently watched list, will not be available in HBO Max.

Here's how to sign in at HBOMax.com:

  1. Go to HBOMax.com on your computer and choose Sign In (upper-right).
    If you're already signed in, choose your profile (upper-right) and then choose Sign Out.
  2. Enter the email and password for your HBO Max account (or HBO GO account, if you subscribed through Apple or HBO), and then choose Sign in. Need help? See Can't sign in.
    TV, Internet, or Wireless Package?
    If this is your first time signing in and you get HBO Max through a TV, internet, or wireless provider, use Sign in with a TV provider.
  3. Choose your profile and you're ready to stream.
HBO GO Settings
  • Your HBO GO settings, such as your Watchlist and recently watched list, will not be available in HBO Max.

Which TV device are you using?

Apple TV

Here's how to sign in:

  1. Open HBO Max on your Apple TV and choose Sign In (or choose a show or movie, then choose Sign In).
    • Sign in Not Available?  You may already be signed in. To see which account you're signed in with, choose your profile icon (upper-left), then scroll right and choose Sign Out. Here you can see your account email. To switch to another account, choose the Sign Out button and then sign in to your other account.
  2. Choose Sign In.
  3. Enter the email and password for your HBO Max account (or HBO GO account, if you subscribed through Apple or HBO), and then choose Sign in. Need help? See Can't sign in.
    TV, Internet, or Wireless Package?
    If this is your first time signing in and you get HBO Max through a TV, internet, or wireless provider, use Sign in with a TV provider.
  4. Choose your profile and you're ready to stream.
PlayStation or Roku

Here's how to sign in:

  1. Open HBO Max on your Roku and choose Sign In (or choose a show or movie, then choose Sign In).
    • Sign in Not Available?  You may already be signed in. To see which account you're signed in with, choose your profile icon (upper-left), then scroll right and choose Sign Out. Here you can see your account email. To switch to another account, choose the Sign Out button and then sign in to your other account.
  2. Choose Sign In.
  3. To open the keyboard, press the OK button on your Roku remote or the X button on your PlayStation controller.
  4. Enter the email and password for your HBO Max account and then choose Sign in. Need help? See Can't sign in.
    TV, Internet, or Wireless Package?
    If this is your first time signing in and you get HBO Max through a TV, internet, or wireless provider, use Sign in with a TV provider.
  5. Choose your profile and you're ready to stream.
Other TV device

Android TV, LG Smart TV, Samsung TV, or Xbox

Here's how to sign in:

  1. Open HBO Max on your TV and choose Sign In (or choose a show or movie, then choose Sign In).
    • Sign in Not Available?  You may already be signed in. To see which account you're signed in with, choose your profile icon (upper-left), then scroll right and choose Sign Out. Here you can see your account email. To switch to another account, choose the Sign Out button and then sign in to your other account.
  2. Choose Sign In. Stay on the screen with the 6-character code while you grab your phone or computer.
  3. On your phone or computer, go to hbomax.com/tvsignin (or type https://hbomax.com/tvsignin in your browser's address bar). You should see an Enter Code page (https://activate.hbomax.com).
  4. Enter the 6-character code that appears on your TV and then choose Next. Code not working?
  5. Enter the email and password for your HBO Max account (or HBO GO account, if you subscribed through Apple or HBO). Need help? See Can't sign in.
    TV, Internet, or Wireless Package?
    If this is your first time signing in and you get HBO Max through a TV, internet, or wireless provider, use Sign in with a TV provider.
  6. Choose Sign In. Need help? See Can't sign in.
  7. Once your TV updates (this may take a minute), you're ready to stream.

Code not working?

Where do I enter the code?

On your phone or computer, go to hbomax.com/tvsignin (or type https://hbomax.com/tvsignin in your browser's address bar). You should see an Enter Code page where you can enter the 6-character code from your TV (https://activate.hbomax.com).

Code doesn't work or is invalid

Try the following:

  1. Make sure you're on the correct page (https://activate.hbomax.com) in Step 3 above. Choose this link: activate.hbomax.com and then enter the code from your TV.
  2. Try using a different supported browser: Chrome, FireFox, Microsoft Edge, or Safari.
  3. Get a new code. To do this, go back and choose Sign In again on your TV.
  4. Try using a computer (instead of your phone). On your computer, go to activate.hbomax.com and then enter the code from your TV.
  5. Clear your browser data.
    • iPhone: On your iOS device, go to Settings > Safari, then scroll down and tap Clear History and Website Data. To learn more, go to Clear Safari.
    • Android phone: Try clearing your Chrome browsing data on your Android device. To find out how to do this, see Clear cache & cookies.
HBO GO Settings
  • Your HBO GO settings, such as your Watchlist and recently watched list, will not be available in HBO Max.