Change an HBO Max subscription

HBO Max subscriptions are available through many providers, and the steps for changing your subscription vary by provider. If you know who bills you, skip to Step 2.

Need help signing in? See Can't sign in.

To cancel your subscription, see Cancel HBO Max.

Step 1: Find who bills you

You can find out who bills you in Settings. Open HBO Max or go to HBOMax.com and then:

  • Phone or tablet: Tap your profile (upper right), then the Settings icon Settings icon (upper right), and then tap or scroll to Subscription.
  • Computer: Choose your profile (upper right), then choose Settings, and find Subscription.
  • TV device: Choose the Settings icon Settings icon (lower left), then choose Account.

Here you'll find who your subscription is billed through. (Subscription information is only available with Adult profiles.)

You can also review your bank statement for an HBO Max subscription charge or ask your TV provider if they bill you for HBO Max.

Step 2: Change your subscription

Choose who bills you for HBO Max to find out how to change your subscription.

App store
TV, internet, and wireless providers

Sign in to your provider's website, go to their Help Center, or contact them.

Warner Media Direct (HBOMax.com)

Here's how to change your subscription:

Phone or tablet
  1. Open the HBO Max app and then tap your profile (upper right). Need sign in help?
  2. Tap the Settings icon Settings icon (upper right) and then tap or scroll to Subscription.
  3. Tap Manage Subscription.
    Manage Subscription isn't available? Take note of who your subscription is billed through and find them above.
  4. Here you can switch plans, edit your payment method, or cancel your subscription.

For more help, see Change a WarnerMedia-billed subscription.

Computer
  1. Go to HBOMax.com and sign in (if needed). Need sign in help?
  2. Choose your profile (upper right), then choose Settings, and find Subscription.
  3. Choose Manage Subscription.
    Manage Subscription isn't available? Take note of who your subscription is billed through and find them above.
  4. Here you can switch plans, edit your payment method, or cancel your subscription.

For more help, see Change a WarnerMedia-billed subscription.

Need help signing in? See Can't sign in.

To change your payment, go to Change payment method.