How do I cancel HBO Max?

Things to Know
  • Your HBO Max subscription will auto-renew until you cancel it.
  • Cancel 1-2 days before your subscription renews (this varies by provider).
  • Deleting the HBO Max app does not cancel your subscription.

HBO Max subscriptions are available through many providers and the cancellation steps vary. Your billing provider is who you signed up through and who bills you for HBO Max.

Who's billing me?

To find out who bills you:

  1. Open HBO Max or sign in at HBOMax.com on your computer. Can't sign in?
  2. Do one of the following:
    • Phone or tablet: Tap your profile (upper right), then the Settings icon Settings icon (upper left), and then choose Subscription.
    • TV device: Choose the Settings icon Settings icon (lower left), then choose Account.
    • Computer: Choose your profile (upper right), then choose Settings, and find Subscription.
    • Web: Sign in at HBOMax.com/account.
      (Subscription information is only available with Adult profiles.)
  3. Here you'll find who bills you for your subscription.
  4. Find this company in the list below.

You can also review your bank statement for an HBO Max subscription charge. (If your subscription is part of a TV package or wireless plan, you may not see an individual charge for HBO Max.)

How do I cancel my subscription?

Find who bills you for your HBO Max subscription below (if you're not sure, see Who's billing me? above):

Billed through Warner Media Direct

If you're billed through us (WarnerMedia), here's how to cancel:

HBO Max mobile app
  1. Open HBO Max on your phone or tablet and then tap your profile (upper right). Can't sign in?
  2. Tap the Settings icon (cog, upper right) and then tap or scroll to Subscription.
  3. Tap Manage Subscription.
    If you don't have a Manage Subscription option, take note of who your subscription is billed through and find them below.
  4. Tap Cancel Subscription.
  5. Confirm your cancellation and take note of your expiration date. You can continue streaming until your subscription expires at the end of your billing cycle.
Computer
  1. Go to HBOMax.com on your computer and sign in (if needed). Can't sign in?
  2. Choose your profile (upper right), then choose Settings, and find Subscription.
  3. Choose Manage Subscription.
    If you don't have a Manage Subscription option, take note of who your subscription is billed through and find them below.
  4. Choose Cancel Subscription.
  5. Confirm your cancellation and take note of your expiration date. You can continue streaming until your subscription expires at the end of your billing cycle.

Billed through another company

If you're billed through another company, find them below:

App stores

TV, internet, and wireless providers

Can't sign in and I'd like to cancel

If you can't sign in, try resetting your password or try signing in on another device (phone, tablet, computer, or TV).

You can also review your bank statement for an HBO Max subscription charge. However, if your subscription is part of a TV package or wireless plan, you may not see an individual charge for HBO Max.

Once you know who's billing you, find them in the list above.

Hulu

Here's how to cancel your subscription billed through Hulu:

  1. Go to hulu.com/account and sign in to your Hulu account.
  2. In the Your Subscription section, select Manage Add-ons (next to Add-ons).
  3. Find HBO Max and toggle the checkmark to an X.
  4. Select Review Changes to confirm.

For more help, see Hulu's Change your add-ons article.

YouTube TV

Here's how to cancel your subscription billed through YouTube TV:

  1. Go to tv.youtube.com and sign in to your account.
  2. Choose your profile picture, then Settings > Membership.
  3. Choose the checkmark next to HBO Max.
  4. Choose Confirm to finish.

For more help, see YouTube TV's Add or remove networks article.

Related topics

HBO Max billing Q&A

Why was I charged after I canceled?

How do I switch plans?