HBO Max | Help Center

What do you need help with?

Phone, text, chat, or email--choose a topic and we'll recommend the best way to contact us.

Based on your selection, we recommend:

< Back

BEST CONTACT METHOD

Phone

You can call us or we can call you--super easy!

CURRENT WAIT TIME

< 1 minute

1 855 442-6629

We'll call you

We'll call you when you're at the top of the queue--or choose a time for us to call you back.

Enter your phone number and we'll call you.

What time?

TIME ZONE

TIME

You're in the queue

One of our agents will contact you at the number provided, usually in under an hour unless you selected a specific time.

In the meantime, if you have any related issues, try the related articles or continue browsing the HBO Max Help Center

Success!

One of our agents will contact you at the number provided, usually in under an hour unless you selected a specific time.

In the meantime, if you have any related issues, try the related articles or continue browsing the HBO Max Help Center

HELP YOURSELF

Category

Other Ways to Contact Us

< Back

BEST CONTACT METHOD

Chat

Go ahead, ask us anything

CURRENT WAIT TIME

14 minutes

< Back

BEST CONTACT METHOD

Text

Text us and we'll text you back

Text

Enter your number and we'll send a text back

Carrier rates may apply

Text us when it works with your schedule

1 855 442-6629

Success!

One of our agents will be texting you shortly--If you think of anything else, please let us know.

In the meantime, if you have any related issues, try the related articles or continue browsing the HBO Max Help Center

BEST CONTACT METHOD

Send us a question and we'll email you back

Email Customer Support

Send us your comments or questions using the form below. Be sure to add support@hbomax.com to your email contacts so you receive our response.

Please enter valid email (name@domain.com)

Invalid reCaptcha.

By submitting this, you agree to the HBO Terms of Use and Privacy Policy.

Email Sent!

Thanks for emailing HBO Max Customer Support.

A member of our support team will be in touch as soon as possible and the reference number for your request is:
000000-000000

In the meantime, if you have any other questions please feel free to continue browsing the HBO Max Help Center.

You should expect to receive an automatic email confirmation of your request within about 10 minutes. If you haven’t received one, you may want to check your spam or junk mail folder as the email may be there instead.

To make sure you receive emails from our support team, you should add support@hbomax.com to your address book.

A member of our support team will be in touch as soon as possible.

In the meantime, if you have any other questions please feel free to continue browsing the HBO Max Help Center.

To make sure you receive emails from our support team, you should add support@hbomax.com to your address book.

Help Categories

Using HBO Max

Account & Billing

Troubleshoot & Fix