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HBO Max free trial Q&A

Here are some frequently asked questions and answers:

What happened to the free trial?

Most HBO Max providers no longer offer a free trial to new subscribers. If a subscription or promotional offer includes a free trial, you'll see mention of the free trial when you sign up.

When you subscribe to HBO Max, you can immediately stream HBO series, exclusive Max Originals, and hit movies all in one place–for just $14.99/month (plus applicable tax). If you decide HBO Max isn't for you, you can cancel anytime.

Who qualifies for a free trial?

If a subscription or promotional offer includes a free trial, the eligibility criteria is mentioned when you sign up. For example, some promotional offers are only available to new HBO Max subscribers.

How long is the trial?

If a subscription or promotional offer includes a free trial, the trial length is mentioned when you sign up.

What can I stream?

During your free trial, you can stream anything on HBO Max. If you enjoy HBO Max, do nothing and your subscription will auto-renew each month. You can cancel any time.

When and how much will I be charged?

When you start your free trial, you need to have a payment method on file so that your subscription can continue after your trial ends. If your subscription includes a free trial period, your first monthly charge will be the day before your free trial is over (this varies depending on your billing provider). If you see a pending charge before this time, it's likely an authorization hold.

Going forward, you'll be charged each month by your billing provider until you cancel your subscription. You pay for your subscription in advance of the covered month; which means your subscription charge pays for the next 30 days. To avoid being charged for the next month, you need to cancel 1-2 days before your next billing cycle starts.

Have questions? See our Billing Q&A.

How do I cancel my trial?

To avoid being charged for your first month of HBO Max, cancel your subscription the day before your free trial ends. If you cancel early, you can continue streaming until your trial ends.

Other questions?