How to download shows and movies

You can download shows and movies to watch later when you're offline and on the go.

How do I download a show or movie?

To download something, you need:

  • An internet connection and HBO Max on your phone or tablet

Here's how to download:

  1. Open the HBO Max app on your phone or tablet and sign in (if needed).
  2. Make sure you're connected to a WiFi Network.
    Important
    By default, downloading is limited to WiFi. To change this, see Download over a mobile network.
  3. Choose an episode or movie that you want to download. Most shows and movies are available to download.
  4. Tap Download. The download percentage lets you know the progress. You can also pause and resume the download. To cancel the download, tap X. (If Download isn't available, then the title isn't available for downloading.)

To watch one of your downloads, go to Downloads.

  • How Many? Your account can have a total of 30 downloads (across all profiles and devices). Once your account has 30 downloads, you'll need to delete downloads on a device before you can download something. To see which mobile devices have used your account, go to your Profile and choose Manage Devices.
  • Expiration. Unwatched downloads expire after 30 days or 48 hours after you start watching (or when the show or movie leaves the HBO Max service). Once expired, you can renew or delete a download.
  • Subtitles. If a show or movie is available in multiple languages, choose a language before you choose Download.
  • Lock icon. When you go to Downloads, you'll see all of the downloads on your device regardless of which profile started the download. Kid profiles can't watch downloads that are restricted by parental controls (these downloads will appear with a lock icon).
  • Copies. Your account can have up to 5 copies of the same show or movie (across all profiles and devices).

Download quality

By default, shows and movies are downloaded using the highest quality for your device. You can, however, change this if you'd like.

To change your download quality:

  1. Open HBO Max on your phone or tablet.
  2. Tap the Profile icon and then the Settings icon (upper-left).
  3. Tap Video Options.
  4. Tap Download Quality and then choose:
    • Highest quality: Download the highest quality (larger files, more time to download).
    • Fastest download: Download a lower quality (smaller files, less time to download).
Note
The download quality setting applies to all profiles on your phone or tablet.

Where are my downloads?

To see your downloads:

  • Tap the Profile icon and then tap Downloads.

Here you'll see downloads on your phone or tablet for all profiles.

To play a download, tap the Play icon that appears on a download in your list of Downloads. To see more info, tap the name of the show or movie. Once you start watching a download, you have 48 hours to finish watching it before it expires. Once expired, you can renew or delete the download.

Your account can have up to 30 downloads at one time (expired items are not counted). This is across all profiles and devices.

Play downloads
To play a download, start watching from your Downloads list (tap the Profile icon, then Downloads, and then tap the Play icon on a download). If you start watching a show or movie from anywhere other than your Downloads list, HBO Max will stream the show or movie over your network connection (even if the show or movie is in your Downloads).

How do I renew a download?

When a download expires, you'll need to renew it before you can watch it.

To renew a download:

  1. Tap the Profile icon and then tap Downloads.
  2. Tap the expired download and then Renew for 30 Days.

Why did my download expire?

  • Unwatched downloads expire 30 days after downloading (or when the show or movie leaves the HBO Max service). To find out when your downloads will expire, go to your Downloads list.
  • Once you start watching a download, you have 48 hours to finish watching it before it expires.
  • You can renew a download multiple times. Downloads that are no longer available on the HBO Max service will automatically expire and can't be renewed.

How do I delete downloads?

To delete a download:

  1. Tap the Profile icon and then tap Downloads.
  2. Tap Edit.
  3. Tap the X next to a download to delete it. To delete all of your downloads, tap Clear all.
  4. When you're done editing, tap Done.