HBO Max billing Q&A

Here are some frequently asked questions and answers:

Paying for HBO Max

How much does HBO Max cost?

HBO Max subscriptions are available at HBOMax.com and through many providers. Depending on your provider, you can choose from two subscription plans:

  • With Ads - $9.99/month or $99.99/year (16% savings)
  • Ad-Free - $14.99/month or $149.99/year (16% savings)

Your subscription will automatically renew at the then-current subscription rate plus applicable taxes on a recurring basis unless you cancel before the renewal. Questions? See HBO Max plans.

Which payment methods are accepted?

If you sign up through us at HBOMax.com, you can use any of the following cards: Visa, MasterCard, Discover, and American Express.

Please note that your credit or debit card needs to be U.S. issued and support automatic recurring payments.

  • App store: Check with your app store (Amazon, Apple, Google Play, Roku, or Samsung TV) to find out which payment methods are accepted.
  • TV or mobile provider: Check with your provider to find out which payment methods are accepted.
How do I change my payment method?

To find out how to change your payment method, see Change payment.

Do you have student subscriptions?

HBO Max is currently not offering student discount subscriptions. HBO Max is available through a number of colleges and universities. For a list of colleges, see sign in through a college or university.

If you already have an HBO NOW student subscription, you can sign in to HBO Max using your HBO NOW email and password. You will continue to be billed $9.99/month (plus applicable taxes) as long as you continue to be a qualifying student.

Do you have gift cards?

No, at this time we don't have HBO Max gift cards. If you have an HBO NOW gift card, see Redeem an HBO NOW gift card.

Recurring Billing

Who's billing me?

HBO Max is available from many providers. Your provider is who you signed up through or who bills you for HBO Max. To find your billing provider?

  1. Open HBO Max or sign in to HBOMax.com on your computer. Can't sign in?:
    • Phone or tablet: Tap the Profile icon (bottom edge on phones, left edge on tablets), and then the Settings icon (upper left). Choose Subscription.
    • TV device:Choose your profile (upper left), then choose Account.
    • Computer: Choose your profile (upper right), then choose Subscription. Subscription information is only available with Adult profiles
  2. Here you can see who your subscription is billed through.

Other options

  • HBOMax.com/account: Go to HBOMax.com/account and sign in to your account (if you sign in to HBO Max through a provider, use other steps).
  • Bank statement: Review your bank statement for an HBO Max subscription charge. (If your subscription is part of a TV package or wireless plan, you may not see an individual charge for HBO Max.)
When will I be charged?

If your subscription doesn't include a free trial, your first charge happens when you start your subscription. You pay for your subscription at the beginning of each billing cycle. Thereafter, your subscription will auto-renew each month or year until you cancel your subscription.

Find your next billing date

  1. To find out when you'll be billed, do either of the following:
    • Phone or tablet: Open HBO Max, tap the Profile icon, and then the Settings icon (upper left).
    • TV device: Open HBO Max, tap the Profile icon (upper left) and then choose Account.
    • Computer: Sign in at HBOMax.com and choose your profile (upper right).
  2. Choose Subscription (Subscription is only available with Adult profiles).
  3. Here you can see your billing provider. Choose Learn more or find your billing provider below:
How do I cancel?

HBO Max subscriptions automatically renew each month or year until you cancel. For cancellation steps, see How do I cancel?

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