Change my HBO Max subscription

HBO Max subscriptions are available through many providers and the steps for changing your subscription vary by provider. Your billing provider is who you signed up through or who bills you for HBO Max.

Who's billing me?

To find your billing provider, do the following:

  1. Open HBO Max or sign in to HBOMax.com on your computer. Can't sign in?
  2. Do one of the following:
    • Amazon Fire TV, Android TV, Apple TV, Samsung TV, Spectrum WorldBox, Xbox: Choose your profile (upper left), then choose Account.
    • Other TV device: Choose the Settings icon (lower left), then choose Account.
    • Phone or tablet: Tap the Profile icon (bottom edge on phones, left edge on tablets) and then the Settings icon (upper left). Choose Subscription.
    • Computer: Choose your profile (upper right), then choose Subscription.
      Subscription information is only available with Adult profiles.
  3. Here you can see who your subscription is billed through.
  4. Find your billing provider below or choose Learn More.

Other ways to find your billing provider:

  • HBOMax.com/account: Sign in at HBOMax.com/account.
  • Bank statement: Review your bank statement for an HBO Max subscription charge. However, if your subscription is part of a TV package or wireless plan, you may not see an individual charge for HBO Max.

If you know your billing provider, you can:

Change your subscription info

If you're billed through us (WarnerMedia), see Change a WarnerMedia-billed subscripton.

Third-party billing providers

Find your billing provider below to learn more:

App stores

TV, internet, and wireless providers

Have a billing question? See our Billing Q&A.

Can't sign in?

Try the following: