How do I get HBO Max?

Things to know

Sign up on your device

  • Choose from 1, 3, or 12 month billing.
  • A free trial period is not included.

HBOMax.com
Subscribing in Venezuela
You can't sign up at HBOMax.com in Venezuela. Instead, you'll need to subscribe to HBO Max through an app store.
New subscribers
  1. Go to HBOMax.com/subscribe.
  2. Choose a billing period.
  3. Fill out the account form and choose Create Account. You'll sign in with this email and password.
    Email already in use?
    An existing account uses this email address. Choose Sign In and follow the returning subscriber steps, or enter a different email address.
  4. Add your payment method and promo code (if you have one). Can't redeem promo code?
  5. Choose Start Subscription.
  6. Choose your profile and you're ready to stream.

Note  Can't solve the Captcha puzzle?

Sometimes we'll ask you to solve a puzzle to help keep your account secure. If you're having trouble with the Captcha puzzle challenge, choose Try another puzzle or Restart to start the challenge over.

You can also choose Audio Challenge to secure your account another way.

Returning subscribers
  1. Go to HBOMax.com/subscribe.
  2. Choose Sign In (upper right).
  3. Enter your email and password and choose Sign In. Can't sign in?
  4. Choose a billing period.
  5. Add your payment method and promo code (if you have one). Can't redeem promo code?
  6. Choose Start Subscription.
  7. Choose your profile and you're ready to stream.

Note  If you have trouble streaming after resubscribing, sign out and then sign back in again.

Android phone or tablet

Note  Subscriptions through the Google Play Store are not available in all countries. If you can't subscribe via Google, you can sign up at HBOMax.com.

New subscribers
  1. Open HBO Max and tap the Profile icon (person, upper right).
  2. Select Choose a Plan.
  3. Choose a billing period.
  4. Choose Select Plan.
  5. Fill out the account form and choose Create Account. You'll sign in using this email and password.
    Email already in use?
    An existing account uses this email address. Choose Sign In and follow the returning subscriber steps, or enter a different email address.
  6. Follow the on-screen instructions to subscribe through Google Play.
Returning subscribers
  1. Open HBO Max and tap the Profile icon (person, upper right).
  2. Choose Sign in to your account.
  3. Enter your email and password and choose Sign In. Can't sign in?
  4. Select Choose a Plan.
  5. Choose a billing period.
  6. Choose Select Plan.
  7. Follow the on-screen instructions to subscribe through Google Play.

Note:  If you have trouble streaming after resubscribing, sign out and then sign back in again.

Note  If you have a Samsung Z Fold3 phone, sign up at HBOMax.com.

Apple iPhone, iPad, or iPod touch

Note  Subscriptions through the Apple App Store are not available in all countries. If you can't subscribe via Apple, you can sign up at HBOMax.com.

New subscribers
  1. Open HBO Max and tap the Profile icon (person, upper right).
  2. Select Choose a Plan.
  3. Choose a billing period.
  4. Choose Select Plan.
  5. Fill out the account form and choose Create Account. You'll sign in using this email and password.
    Email already in use?
    An existing account uses this email address. Choose Sign In and follow the returning subscriber steps, or enter a different email address.
  6. Follow the on-screen instructions to subscribe through Apple.
Returning subscribers
  1. Open HBO Max and tap the Profile icon (person, upper right).
  2. Choose Sign in to your account.
  3. Enter your email and password and choose Sign In. Can't sign in?
  4. Select Choose a Plan.
  5. Choose a billing period.
  6. Choose Select Plan.
  7. Follow the on-screen instructions to subscribe through Apple.
Subscribing in Venezuela
You can't sign up at HBOMax.com in Venezuela. Instead, you'll need to subscribe to HBO Max through an app store.
  • Choose from 1, 3, or 12 month billing.
  • A free trial period is not included.

New subscribers
  1. Go to HBOMax.com/subscribe.
  2. Choose a billing period.
  3. Fill out the account form and choose Create Account. You'll sign in with this email and password.
    Email already in use?
    An existing account uses this email address. Choose Sign In and follow the returning subscriber steps, or enter a different email address.
  4. Add your payment method and promo code (if you have one). Can't redeem promo code?
  5. Choose Start Subscription.
  6. Choose your profile and you're ready to stream.

Note  Can't solve the Captcha puzzle?

Sometimes we'll ask you to solve a puzzle to help keep your account secure. If you're having trouble with the Captcha puzzle challenge, choose Try another puzzle or Restart to start the challenge over.

You can also choose Audio Challenge to secure your account another way.

Returning subscribers
  1. Go to HBOMax.com/subscribe.
  2. Choose Sign In (upper right).
  3. Enter your email and password and then choose Sign In. Can't sign in?
  4. Choose a billing period.
  5. Add your payment method and promo code (if you have one). Can't redeem promo code?
  6. Choose Start Subscription.
  7. Choose your profile and you're ready to stream.

Note:  If you have trouble streaming after resubscribing, sign out and then sign back in again.

  • Choose from 1, 3, or 12 month billing.
  • A free trial period is not included with this plan.

Android TV

Note  Subscriptions through the Google Play Store are not available in all countries. If you can't subscribe via Google, you can sign up at HBOMax.com.

New subscribers

You can sign up through the Play Store or subscribe and install at the same time.

Sign up
  1. Open the Play Store on your Android TV and search for HBO Max.
  2. Select HBO Max and choose Install.
  3. Open HBO Max and select Choose a Plan. (If you don't see this option, choose a show or movie and then select Choose a Plan.)
  4. Choose a billing period.
  5. You can finish signing up on your TV or your mobile device.
    6. Sign up on your TV
    1. Enter your email and create a password, then choose Next. You'll sign in using this email and password.
    2. Enter your first and last name and choose Accept & Create Account.
      Note  Can't Create Account?
      An existing account uses this email address. Go back to the Home screen and follow the returning subscriber steps, or enter a different email address.
    Sign up on your phone or tablet
    1. Scan the QR code on your TV with your phone or tablet. This will take you to hbomax.com/activate.
    2. Enter the 6-character code that appears above the QR code on your TV, and then choose Next.
    3. Complete the form and choose Create Account. You'll sign in using this email and password.
      Note  Can't Create Account?
      An existing account uses this email address. Go back to the Home screen and follow the returning subscriber steps, or enter a different email address.
  6. Follow the on-screen instructions to subscribe through Google Play.
Subscribe and install

You can install HBO Max and subscribe at the same time. Here's how:

  1. Open the Play Store on your Android TV. Find and select HBO Max.
  2. If you want to subscribe to the monthly Standard plan, choose Subscribe & install.
  3. If you agree to have your HBO Max account created and linked to your Google account, choose Agree and continue.
  4. Choose your payment method and then select Subscribe.
  5. Choose Continue to HBO Max. Your HBO Max account will be created using your Gmail address and linked to your Google account. You can manage your linked accounts at g.co/linkedaccounts.
  6. Enter a password for your HBO Max account and then choose Create Password.
  7. Choose Continue to HBO Max, then choose who's watching and you're ready to stream.
Returning subscribers
  1. Open HBO Max and sign in with your account email and password. Can't sign in?
  2. Select Choose a Plan. (If you don't see this option, choose a show or movie and then choose Sign In.)
  3. Choose a billing period.
  4. Follow the on-screen instructions to subscribe through Google Play.
Apple TV

Note  Subscriptions through the Apple App Store are not available in all countries. If you can't subscribe via Apple, you can sign up at HBOMax.com.

New subscribers
  1. Open HBO Max and choose the Profile icon (person, upper left).
  2. Select Choose a Plan. (If you don't see this option, choose a show or movie and then choose Sign In.)
  3. Choose a billing period.
  4. You can finish signing up on your TV or your mobile device.
    Sign up on your TV
    1. Enter your email and create a password, then choose Next. You'll sign in using this email and password.
    2. Enter your first and last name and choose Accept & Create Account.
      Note  Email already in use?
      An existing account uses this email address. Go back to the Home screen and follow the returning subscriber steps, or enter a different email address.
    Sign up on your phone or tablet
    1. Scan the QR code on your TV with your phone or tablet. This will take you to hbomax.com/activate.
    2. Enter the 6-character code that appears above the QR code on your TV, and then choose Next.
    3. Complete the form and choose Create Account. You'll sign in using this email and password.
      Note  Email already in use?
      An existing account uses this email address. Go back to the Home screen and follow the returning subscriber steps, or enter a different email address.
  5. Follow the on-screen instructions to subscribe through Apple.
Returning subscribers
  1. Open HBO Max and sign in with your account email and password. Can't sign in?
  2. Select Choose a Plan. (If you don't see this option, choose a show or movie and then choose Sign In.)
  3. Choose a billing period.
  4. Choose Select Plan.
  5. Follow the on-screen instructions to subscribe through Apple.
Roku

Note  Subscriptions through the Roku Channel Store are not available in all countries. If you can't subscribe via Roku, you can sign up at HBOMax.com.

New subscribers
Instant sign up (new devices)

You can sign up for HBO Max when you activate your new Roku device. Here's how:

  1. Turn on your new Roku device and follow the on-screen setup instructions. Need help? Go to How to activate a Roku device.
  2. Enter your email address for your Roku account.
  3. On your phone or computer, open the email from Roku and select the activation link. Follow the instructions to create a new Roku account or log in to your existing account.
  4. On the Offers page, choose HBO Max from the suggested channels and then choose Show offers.
    Note  You can also download the HBO Max app from the Roku Channel Store and sign up. See Sign up.
  5. Choose a billing period.
  6. Confirm your subscription.
  7. Go back to your Roku device and open the HBO Max app.
  8. Enter a password for your account and choose Create Password. You'll sign in using your Roku account email and the password you create.
  9. Choose your profile and you're ready to stream.
Sign up (existing devices)
  1. Open HBO Max and choose the Profile icon (person, upper left).
  2. Select Choose a Plan.
  3. Choose a billing period.
  4. Next you'll have two options:
    • Choose Continue to share your Roku account information (your name and email address).
    • Choose Cancel and enter your account information manually.
  5. Review your account information and choose Create Account.
    Note  Can't Create Account?
    An existing account uses this email address. Go back to the Home screen and sign in to resubscribe with this email, or enter a different email address.
  6. Follow the on-screen instructions to start your subscription through Roku.
Returning subscribers
  1. Open HBO Max and sign in with your account email and password. Can't sign in?
  2. Select Choose a Plan. (If you don't see this option, choose a show or movie and then choose Sign In.)
  3. Choose a billing period.
  4. Follow the on-screen instructions to start your subscription through Roku.
Samsung TV

Note  Subscriptions through the Samsung app Store are not available in all countries. If you can't subscribe via Samsung, you can sign up at HBOMax.com.

New subscribers
On your TV:
  1. Open HBO Max and select Sign Up, and then Choose a Plan. (If you don't see this option, choose a show or movie and then select Choose a Plan.)
  2. Choose a billing period.
Now, on your phone or computer:
  1. Open a web browser and go to hbomax.com/activate.
  2. Enter the 6-character code from your TV and choose Next.
  3. Complete the form and choose Create Account. You'll sign in using this email and password.
    Email already in use?
    An existing account uses this email address. Go back to the Home screen and follow the returning subscriber steps, or enter a different email address.
  4. Follow the on-screen instructions to subscribe through Samsung TV.
Returning subscribers
  1. Open HBO Max and sign in with your account email and password. Can't sign in?
  2. Select Choose a Plan. (If you don't see this option, choose a show or movie and then choose Sign In.)
  3. Choose a billing period.
  4. Follow the on-screen instructions to subscribe through Samsung TV.

Your subscription will auto-renew on a recurring basis at the then-current subscription rate (plus applicable taxes) until you cancel it.

Once you've signed up, you can sign in and stream HBO Max on all your favorite devices. Your subscription will auto-renew on a recurring basis until you cancel.

Not all payment methods are accepted for recurring subscriptions. Check with your app store (Apple, Google Play, Roku, or Samsung Checkout) to find out which payment methods are accepted.

Verify your account email
Check your inbox for a 'Verify Your Email Address' email from HBO Max. Open this email and choose Verify Email. If you can't find this email, see Verify your account email.

Sign up through a provider

Contact your TV, internet, or wireless provider and ask about adding HBO Max. To find out if your provider supports HBO Max, do the following:

  1. Go to HBOMax.com.
  2. Choose Sign In (upper right).
  3. Choose Sign in with Provider.
  4. Choose View All Providers. Here you'll find a list of providers who support HBO Max.

You can also go to the Choose Your Provider page and search for your provider.

Once you subscribe, you can sign in and create an HBO Max account.

RELATED ARTICLES
RELATED ARTICLES