App notifications and emails

HBO Max emails

If you turn on email updates, we may periodically email you show and movie recommendations, product updates, and special offers. Follow the steps below to start or stop getting these emails.

Which device are you using?

Phone or tablet

To start or stop getting HBO Max emails:

  1. Open HBO Max, tap your profile (upper right), and then the Settings icon Settings icon (upper left).
  2. Tap or scroll to Notifications.
  3. Turn the Emails from HBO Max and affiliates option on or off.
Computer

To start or stop getting HBO Max emails:

  1. Go to HBOMax.com on your computer and sign in (if needed).
  2. Choose your profile (upper right), choose Settings, then scroll down to Notifications.
  3. Turn the Emails from HBO Max and affiliates option on or off.

You can also stop receiving emails, by scrolling to the end of an HBO Max email and choosing the Unsubscribe link. If you turn off email updates, you'll still receive service emails when you make changes to your account (such as changing your password or signing in on a new device).

App notifications

You might see notifications on your phone or tablet about new HBO Max shows and movies, as well as other suggestions or notices.

Phone or tablet

To turn app notifications on or off:

  1. Open HBO Max, tap your profile (upper right), and then the Settings icon Settings icon (upper left).
  2. Tap or scroll to Notifications.
  3. Tap Turn On/Off.
  4. Do one of the following:
    • Android: You can choose to turn All notifications on/off or just Download notifications.
    • iOS: Tap Notifications and then turn Allow Notifications on/off.

Step 4 varies depending on your version of Android or iOS. For more info, go to Notifications on Android or Notifications on iOS.