Find your device model and OS version

Which device are you using?

To find your device model and software version:

Android phone or tablet
  • Device model: On your Android phone or tablet, go to Settings > About phone (or About tablet) and then find the Device name and/or Model number. Steps vary depending on your version of Android.
  • Software version: On your Android phone or tablet, go to Settings > About phone (or About tablet) > Software info and then find the Android version. Steps vary depending on your version of Android.
iPhone or iPad
  • Device model: On your iPhone or iPad, go to Settings > General > About and find the Model Name. For more info, go to Identify your iPhone model or Identify your iPad model.
  • Software version: On your iPhone or iPad, go to Settings > General > About and find the Software Version.

To find your computer model and software version:

  • PC: To find out which version of Windows you're running, see Which version of Windows. To find your PC model, go to Settings > System > About on your PC.
  • Mac: From the Apple menu (upper-left corner), choose About This Mac. Here you can find the device model and OS version.
  • Chromebook: To find your Chrome OS version, choose the clock icon (lower-left corner), then choose the Settings icon, and then About Chrome OS at the bottom of the menu.

To find your device model and software version in HBO Max:

  • Roku: Open HBO Max, choose the Settings icon (lower left), and then scroll over and choose Info. Here you can find your device name, model, and OS version.
  • Other TV device: Open HBO Max, choose your profile (upper left), and then scroll over and choose Info. Here you can find your device name, model, and OS version.

To find your device model and OS version without opening HBO Max:

Android TV
On your Android TV, go to Settings and under Device choose About. Here you can find your model and Android version.
Apple TV
  • Device model: Find your Apple TV on this page: Identify your Apple TV model.
  • Software version: On your Apple TV, go to Settings > General > About and find the tvOS version.
LG Smart TV
  • Device model: Press the Settings button on your LG Smart TV remote, then go to All Settings > General > About this TV > TV Information and see the model number at the top.
  • Software version: Press the Settings button on your LG Smart TV remote, then go to All Settings > General > About this TV > TV Information to see the webOS TV version.
Roku
Your Roku model appears on the front or the bottom of your Roku streaming device. On your Roku, go to Settings > System > About and find your Model and Software version.
Samsung TV
  • Device model: Press the Menu button on your Samsung TV remote and then choose Support > Contact Samsung to find your model number/code.
  • Software version: Press the Menu button on your Samsung TV remote and then choose Support > Software Update and see the version on the right.