Find your device model and OS version
Which device are you using?
To find your device model and software version:
Android phone or tablet
- Device model: On your Android phone or tablet, go to Settings > About phone (or About tablet) and then find the Device name and/or Model number. Steps vary depending on your version of Android.
- Software version: On your Android phone or tablet, go to Settings > About phone (or About tablet) > Software info and then find the Android version. Steps vary depending on your version of Android.
iPhone or iPad
- Device model: On your iPhone or iPad, go to Settings > General > About and find the Model Name. For more info, go to Identify your iPhone model or Identify your iPad model.
- Software version: On your iPhone or iPad, go to Settings > General > About and find the Software Version.
To find your computer model and software version:
- PC: To find out which version of Windows you're running, see Which version of Windows. To find your PC model, go to Settings > System > About on your PC.
- Mac: From the Apple menu (upper-left corner), choose About This Mac. Here you can find the device model and OS version.
- Chromebook: To find your Chrome OS version, choose the clock icon (lower-left corner), then choose the Settings icon, and then About Chrome OS at the bottom of the menu.
To find your device model and software version in HBO Max:
- TV device: Open HBO Max, choose the Settings icon
, and then scroll over and choose Info. Here you can find your device name, model, and OS version.
To find your device model and OS version without opening HBO Max:
Android TV
On your Android TV, go to Settings and under Device choose About. Here you can find your model and Android version.
Apple TV
- Device model: Find your Apple TV on this page: Identify your Apple TV model.
- Software version: On your Apple TV, go to Settings > General > About and find the tvOS version.
LG TV
- Device model: Press the Settings button on your LG TV remote, then go to All Settings > General > About this TV > TV Information and see the model number (top of screen).
- Software version: Press the Settings button on your LG TV remote, then go to All Settings > General > About this TV > TV Information and see the version (top of screen).
Samsung TV
- Device model: Press the Menu button on your Samsung TV remote and then choose Support > Contact Samsung to find your model number/code.
- Software version: Press the Menu button on your Samsung TV remote and then choose Support > Software Update and see the version on the right.
