HBO Max account Q&A
Common account questions and answers:
Your account can have a total of 5 profiles. To learn more, go to Manage profiles.
If you have the Ad-Free plan, your account can have a total of 30 downloads (across all profiles and devices). To learn more, go to Download shows and movies.
Your email and password are part of your account settings. To edit this info, go to Change your email and password.
To find out how to view or change your subscription, go to View subscription info.
There's no limit on the number of devices you can use with your account, however, the number of simultaneous streams is limited. To learn more, go to Manage devices.
To find out how to change your PIN, go to Change or reset your PIN.
If you think someone might have access to your account without your permission, go to Stop unwanted use of your account.