How do I switch subscription plans?

HBO Max subscriptions are available through many providers (your provider is who you signed up through or who bills you for HBO Max). Some providers offer the following plans:

  • Standard
  • Mobile

To learn more, see What plans are available?

Which plan do I have?

Here's how to find out which subscription plan you have:

  1. Open HBO Max or sign in to HBOMax.com on your computer. Can’t sign in?
    Note  If you subscribe to the Mobile plan, open HBO Max on your phone or tablet.
  2. Do one of the following:
    • Phone or tablet: Tap the Profile icon (bottom edge on phones, left edge on tablets), then the Settings icon (upper left), and then tap Subscription.
    • TV device: Choose the Settings icon (lower left), then choose Account.
    • Computer: Choose your profile (upper right) and then Subscription. (Subscription information is only available for Adult profiles).
  3. Here you'll find your current plan (Standard or Mobile) and billing period (1, 3, or 12 months).
How do I switch plans?

Depending on your provider, you may be able to switch your subscription plan. Here's how:

  1. Open HBO Max or sign in to HBOMax.com on your computer. Can’t sign in?
    Note  If you subscribe to the Mobile plan, open HBO Max on your phone or tablet.
  2. Do one of the following:
    • Phone or tablet: Tap the Profile icon (bottom edge on phones, left edge on tablets), then the Settings icon (upper left), and then tap Subscription.
    • TV device: Choose the Settings icon (lower left) and then choose Account.
    • Computer: Choose your profile (upper right) and then Subscription.
      (Subscription information is only available for Adult profiles).
  3. Take note of who your subscription is billed through and choose them below:

If your provider isn't listed above, check back here as we add additional providers.

'Can't switch plans yet' message

This message may appear if:

  • You tried to make two back-to-back plan changes.
  • Our plan service is offline.

Please wait 15 minutes and then try to switch your plan again.