HBO Max free trial Q&A

Here are some frequently asked questions and answers:

What happened to the free trial?

Currently, most HBO Max subscription providers do not offer a free trial. If a subscription or promotional offer includes a free trial, you'll see mention of the free trial when you sign up.

Who qualifies for a free trial?

If a subscription or promotional offer includes a free trial, the eligibility criteria is mentioned when you sign up. For example, some promotional offers are only available to new HBO Max subscribers.

How long is the trial?

If a subscription or promotional offer includes a free trial, the trial length is mentioned when you sign up.

What can I stream?

During your free trial, you have unlimited access to everything on HBO Max.

When and how much will I be charged?

When you start your free trial, you need to have a payment method on file so that your subscription can continue after your trial ends. If your subscription includes a free trial period, your first charge will be the day before your free trial is over (this varies depending on your billing provider). If you see a pending charge before this time, it's likely an authorization hold.

Going forward, your subscription will auto-renew each billing cycle. To avoid being charged for your next billing period, you need to cancel at least 24 hours before your next billing date.

Have questions? See our Billing Q&A.

How do I cancel my trial?

To avoid being charged for your first billing period, you need to cancel your subscription the day before your free trial ends. If you cancel early, you can continue streaming until your trial ends.

Other questions?