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My provider isn't listed

Your provider is who you signed up through or who bills you for HBO Max. See our complete list of HBO Max providers.

How do you get HBO Max?

How did you sign up?

HBOMax.com or HBO Max app

Open HBO Max and sign in with your email and password (instead of choosing Sign in with a Provider).

Apple, Google Play, Amazon Appstore, Roku, or Samsung TV

Subscribed through an app store?

  • Amazon Appstore
  • Apple App Store
  • Google Play
  • Roku Channel Store
  • Samsung TV

Open HBO Max and sign in with your email and password (instead of choosing Sign in with a Provider).

Prime Video Channels

On the sign-in screen, choose Sign in with a Provider and then choose Prime Video Channels (for complete steps, see Sign in through Prime Video Channels).

TV, internet, or mobile provider

On the sign-in screen, choose Sign in with a Provider and then choose who you subscribe through (for complete steps, see Sign in through a provider).

See our list of HBO Max providers, or on your computer go to the Choose Your Provider page.

HBO with a TV package

On the sign-in screen, choose Sign in with a Provider and then choose who you subscribe through (for complete steps, see Sign in through a provider).

To learn more, see I have HBO (HBO GO). Do I get HBO Max?

HBO without a TV package

Open HBO Max and sign in with your email and password (instead of choosing Sign in with a Provider).

To learn more, see I have HBO (HBO NOW). Do I get HBO Max?

Xfinity (provided by Comcast)

On the sign-in screen, choose Sign in with a Provider and then choose Xfinity (for complete steps, see Sign in through a provider).

Another provider

Ways to sign in

There are two ways to sign in depending on how you get HBO Max.

  1. Sign in through a provider (TV, internet, or mobile provider)
  2. Sign in with your account email and password