'Currently Unavailable' message

If you're getting a 'Currently Unavailable' message when you open HBO Max, it means that your provider doesn't currently support HBO Max. We'd like to make HBO Max available to as many HBO and HBO NOW subscribers as possible.

Please see your HBO NOW streaming options below.

Not sure who your provider is?

Your provider is who you signed up through or who bills you each month. Here's how to find your HBO NOW billing provider:

  1. Go to HBONOW.com on your computer and sign in to your HBO NOW account.
  2. Choose your profile in the upper-right corner and then choose Billing Information. Here you can see who your subscription is billed through.

How do I stream HBO NOW?

Here's how you can continue streaming HBO NOW:

  • Stream on a device where HBO NOW is still available.
  • Stream on your computer at HBONOW.com.
  • Install HBO NOW on one of the devices listed below.

Devices with the HBO NOW app:

  • Amazon Fire TV
  • Amazon Fire tablets
  • Roku
  • Samsung TV (2015 models)

To install HBO NOW on one of these devices, open the app store, search for HBO NOW, and then install the app.

Prime Video
If you subscribe to the HBO channel through Prime Video Channels, you can continue streaming the HBO channel using the Prime Video app.

How do I stream HBO Max?

HBO Max is available from many providers. Here's a list of HBO Max providers:

  • HBOMax.com
  • Apple
  • AT&T
  • Cox
  • DIRECTV
  • Google Play
  • Hulu
  • Optimum
  • Spectrum
  • Verizon Fios
  • YouTube TV
  • Xfinity

To see a full list of supported providers, go to HBO Max providers.