How to use closed captions

When closed captions are on, audio is displayed as text on the screen (speech and sounds are transcribed into text).

Note
Subtitles are a translation of a video's dialogue and can't be turned off. For more information, see How to find content in other languages.

Which device are you using?

Here's how to turn closed captions on or off:

Android tablet and Amazon Fire tablet

While a video is playing, tap the screen to see the video controls and then tap the CC button in the lower-right corner. Here you can toggle Closed Captions on or off and change the styling.

Android phone

You can turn captions or subtitles on or off, customize their appearance, and choose an alternate audio track. This functionality is coming soon to all devices.

Subtitles or captions

To change subtitles or closed captions:

  1. Start watching something and then tap the screen.
  2. In the lower-right corner, tap the Dialogue button (speech bubble).
  3. Do one of the following:
    • Subtitles: Under Subtitles, tap a language.
    • Closed captions: Under Subtitles, tap English CC or Off.
  4. To change the subtitle and caption styling, tap Caption Settings, make a change, and then tap Save.
  5. Tap X to save your changes.

Alternate audio

Some shows and movies have alternate audio tracks available. To switch audio tracks:

  1. Start watching something and then tap the screen.
  2. In the lower-right corner, tap the Dialogue button (speech bubble).
  3. Under Audio, choose a language, and then tap X to close.
iPhone or iPod touch

While a video is playing, tap the screen to see the video controls, and then tap the CC button (lower-right corner).

To change the caption styling, go to the Home screen on your device, then Settings > Accessibility > Subtitles & Captioning > Style. For more info, see Apple's Watch videos with captions article.

iPad

You can turn captions or subtitles on or off, customize their appearance, and choose an alternate audio track. This functionality is coming soon to all devices.

Subtitles or captions

To change subtitles or closed captions:

  1. Start watching something and then tap the screen.
  2. In the lower-right corner, tap the Dialogue button (speech bubble).
  3. Do one of the following:
    • Subtitles: Under Subtitles, tap a language.
    • Closed captions: Under Subtitles, tap English CC or Off.
  4. Tap X to save your changes.

Customize your subtitles and captions

To customize your subtitles and captions, go to the Home screen on your iOS device, then Settings > Accessibility > Subtitles & Captioning > Style. For more info, see Subtitles and captioning on iOS.

Alternate audio

Some shows and movies have alternate audio tracks available. To switch audio tracks:

  1. Start watching something and then tap the screen.
  2. In the lower-right corner, tap the Dialogue button (speech bubble).
  3. Under Audio, tap a language and then tap X to close.

Here's how to turn closed captions on or off:

  1. While a video is playing, hover your mouse over the video to see the video controls, and then click the CC button in the lower-right corner.
  2. Choose ON or OFF.

You can also choose CC and then Settings to change the style of the captions.

Safari: Can't turn off captions

The CC button doesn't toggle closed captions that you've set in macOS System Preferences. To turn off closed captions set in your Mac System Preferences, do the following:

  1. Choose the Apple menu (upper-left corner) and select System Preferences.
  2. Choose Accessibility and then choose Captions.
  3. Clear the Prefer closed captions and SDH check box. If the check box is already cleared, select the check box, and then clear it again.

When you go back to HBO Max, click the CC button to turn closed captions on or off.

Here's how to turn closed captions on or off:

Amazon Fire TV

While a video is playing, scroll down to see the video controls, then scroll down again to the closed captions option. To change the caption styling, choose the Profile icon (upper-left corner), and then choose Closed Captioning.

Android TV

While a video is playing, scroll down to see the video controls, then scroll down again to the closed captions option. To change the caption styling, choose the Profile icon (upper-left corner), and then choose Closed Captioning.

Apple TV

While a video is playing, swipe down on the remote's Touch surface to see Subtitles, then choose English (US) SDH or Off. To change the caption styling, go to Settings > General > Accessibility > Closed Captions and SDH on your Apple TV.

Playstation 4

While a video is playing, scroll down to see the player controls, then scroll down again to the closed captions option. To change the caption styling, choose the Profile icon (upper-left corner), and then choose Closed Captioning.

Samsung TV
  1. While a video is playing, press the Down button on your remote.

  2. Select CC, and then choose On or Off.


You can also turn captions on/off by choosing the Profile icon (upper-left), and then choosing Closed Captioning. This is also where you can change the caption styling.

If the above steps don't work, change the closed caption setting on your Samsung TV. To do this, go to Settings > General > Accessibility > Caption settings or try pressing the CC button on your remote control (settings and remotes vary depending by TV model).

Xbox console

While a video is playing, press the Down button on your controller to toggle captioning on or off. To find out how to change the caption styling, go to Xbox: Closed captioning settings.