HBO Max billing Q&A

Here are some frequently asked questions and answers:

Paying for HBO Max

How much does HBO Max cost?

HBO Max is available for $14.99/month plus applicable taxes (after free 7-day trial for new subscribers) at HBOMax.com. HBO Max is available from many providers and prices may vary. Most providers offer a 7-day free trial for new subscribers.

After your free trial ends (new subscribers only), your subscription will auto-renew each month until you cancel your subscription. You can cancel anytime.

Annual pricing is not available at this time.

Which payment methods are accepted?

If you sign up through us at HBOMax.com, you can use any of the following cards: Visa, MasterCard, Discover, and American Express.

Please note that your credit or debit card needs to be U.S. issued and support automatic recurring payments.

  • App store: Check with your app store (Amazon, Apple, Google Play, or Samsung TV) to find out which payment methods are accepted.
  • TV or mobile provider: Check with your provider to find out which payment methods are accepted.
How do I change my payment method?

To find out how to change your payment method, see Change payment.

Do you have student subscriptions?

HBO Max is currently not offering student discount subscriptions. HBO Max is available through a number of colleges and universities. For a list of colleges, please see sign in through a college or university.

If you already have an HBO NOW student subscription, you can sign in to HBO Max using your HBO NOW email and password. You will continue to be billed $9.99/month (plus applicable taxes) as long as you continue to be a qualifying student.

Do you have gift cards?

No, at this time we don't have HBO Max gift cards. If you have an HBO NOW gift card, please see Redeem an HBO NOW gift card.

Monthly Billing

Who's billing me?

HBO Max is available from many providers. Your provider is who you signed up through or who bills you for HBO Max.

  1. To find your billing provider:
    • Phone or tablet: Open HBO Max, tap the Profile icon, and then the Settings icon (upper-left).
    • Computer: Sign in at HBOMax.com and choose your profile (upper-right).
  2. Choose Billing Information (Billing Information is only available with Adult profiles).
  3. Here you can see your billing provider (e.g. 'Your HBO Max subscription is billed through...')

Other options

  • HBOMax.com/account: Go to HBOMax.com/account and sign in to your account (if you sign in to HBO Max through a provider, use other steps).
  • Bank statement: Review your bank statement for an HBO Max subscription charge. (If your subscription is part of a TV package or wireless plan, you may not see an individual charge for HBO Max.)
When will I be charged?
  • If you have questions related to your free trial, please see Free trial Q&A.

Find your next billing date

  1. To find out when you'll be billed, do either of the following:
    • Phone or tablet: Open HBO Max, tap the Profile icon, and then the Settings icon (upper-left).
    • Computer: Sign in at HBOMax.com and choose your profile (upper-right).
  2. Choose Billing Information (Billing Information is only available with Adult profiles).
  3. Here you can see your billing provider (e.g. 'Your HBO Max subscription is billed through...')
    • WarnerMedia Direct, LLC: Take note of the Next Billing Date or auto-renewal date. 
    • Other provider: Choose Learn More or find your provider on this page.
 
How do I cancel?

HBO Max subscriptions (including trials) automatically renew each month until you cancel. For cancellation steps, see How do I cancel?

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