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Change an Apple-billed subscription

If you signed up using the HBO Max app on your iPhone, iPad, or Apple TV, then your subscription is billed through Apple.

  1. Confirm that your subscription is Apple-billed. Here's how:
    • Phone or tablet: Open the HBO Max app, tap the Profile icon, then tap the Settings icon (upper left), and Billing Information.
    • Computer: Sign in at HBOMax.com, choose your profile (upper right), and then Billing Information.
    • HBOMax.com/account: Go HBOMax.com/account and sign in to your HBO Max account.
  2. Look for this: Your HBO Max subscription is billed through iTunes.

If your subscription is billed through another provider, find them on this page.

  • Bank statement: You can also review your bank statement for an HBO Max subscription charge. If your subscription charge lists iTunes Store, App Store, Apple, or something similar, then your subscription is Apple-billed.

Apple-billed subscriptions Q&A

How do I cancel my Apple-billed subscription?

Your subscription automatically renews each month until you cancel.

Important
If you don't cancel more than 24 hours before your renewal date, your subscription might renew. Uninstalling the HBO Max app will not cancel your subscription. Instead, cancel your subscription using the steps below.

To cancel, follow Apple's cancellation steps or the steps below.

Which device are you using?

iPhone or iPad

Here's how to cancel your subscription:

  1. Open the Settings app on your iOS device.
  2. Tap your name
  3. Tap Subscriptions (if prompted, sign in with your Apple ID).
  4. Find and tap your HBO Max subscription. Choose Cancel Subscription.
Apple TV

Here's how to cancel your subscription:

  1. Open Settings on your Apple TV.
  2. Select Users & Accounts, then select account.
  3. Select Subscriptions.
  4. Select HBO Max and then Cancel Subscription.
Computer

To find out how to cancel, go to Apple's How to cancel a subscription page.

Can't find an HBO Max subscription?

Try these things:

  1. Make sure you're signed in with the same Apple ID you used to purchase your subscription.
  2. Go to the Apple device where you started your HBO Max subscription and view your subscriptions using the steps above.
  3. See Apples's Subscription is not listed article.

Once canceled, you should recieve an email from Apple confirming your cancellation. You can continue to stream until your subscription expires at the end of your billing cycle.

What's my next billing date?

Your first monthly charge happens when you start your subscription. Thereafter, your subscription will auto-renew each month until you cancel your subscription. You pay for your subscription in advance of the covered month.

You can find your renewal date in the Apple App Store. Here's how:

  1. Open the Settings app on your iOS device.
  2. Tap your name.
  3. Tap Subscriptons (if prompted, sign in with your Apple ID).
  4. Find and tap your HBO Max subscription.

How do I change my payment method?

Apple-billed subscriptions are billed to your Apple ID payment method.

To change your payment method on your iPhone or iPad:

  1. Open the Settings app on your iOS device.
  2. Tap your name.
  3. Tap Payment & Shipping (if prompted, sign in with your Apple ID).
  4. Tap the payment method you want to change, then edit your information.

For more info, please see Apple's Change Apple ID payment article.

How do I see my billing history?

To review your billing history, go to Apple's Purchase history article.