Sign in with account email and password

There are two ways to sign in depending on how you get HBO Max.

Ways to sign in

  1. Sign in through a TV, internet, or mobile provider
  2. Sign in with your account email and password (see below)

Which device are you using?

Here's how to sign in on your phone or tablet:

  1. Open the HBO Max app and then tap the Profile icon (or try to play a show or movie).
  2. Tap the Already subscribed? Sign In link. (If you're already signed in, tap the Settings icon, then scroll down and choose Sign Out.)
  3. Enter the email and password for your HBO Max or HBO NOW account (the email and password you entered when you signed up). Need help? See Forgot email or Forgot password.
    TV package or wireless plan?
    If you get HBO Max with your TV, internet, or wireless package, see Sign in through a provider.
  4. Choose Sign In. If you have trouble signing in, please see Can't sign in.
  5. Choose your profile and you're ready to stream.
HBO (HBO NOW) Subscribers
  • Eligible HBO (HBO NOW) subscribers must agree to the Terms of Use and the Privacy Policy for the HBO Max platform. If you choose Access All of HBO Max, then you can stream the entire HBO Max catalog. Or, if you choose Access HBO Only, then you can watch all of HBO on the HBO Max platform.
  • Your previous settings (such as My List, Continue Watching, and parental controls) will not be available in HBO Max.

Here's how to sign in at HBOMax.com:

  1. Go to HBOMax.com on your computer and then in the upper-right corner choose Sign In. (If you're already signed in, choose the profile icon, and then choose Sign Out.)
  2. Enter the email and password for your HBO Max or HBO NOW account (the email and password you entered when you signed up). Need help? See Forgot email or Forgot password.
    TV package or wireless plan?
    If you get HBO Max with your TV, internet, or wireless package, see Sign in through a provider.
  3. Choose Sign In. If you have trouble signing in, please see Can't sign in.
  4. Choose your profile and you're ready to stream.
HBO (HBO NOW) Subscribers
  • Eligible HBO (HBO NOW) subscribers must agree to the Terms of Use and the Privacy Policy for the HBO Max platform. If you choose Access All of HBO Max, then you can stream the entire HBO Max catalog. Or, if you choose Access HBO Only, then you can watch all of HBO on the HBO Max platform.
  • Your previous settings (such as My List, Continue Watching, and parental controls) will not be available in HBO Max.

Which TV are you using?

Apple TV

Here's how to sign in using your account email and password:

  1. Open HBO Max on your Apple TV and choose Sign In (or try to play a show or movie). (If you're already signed in, choose your profile icon in the upper-left, then scroll to the far right and choose Sign Out.)
  2. Enter the email and password for your HBO Max or HBO NOW account (the email and password you entered when you signed up). Need help? See Forgot email or Forgot password.
    TV package or wireless plan?
    If you get HBO Max with your TV, internet, or wireless package, see Sign in through a provider.
  3. Choose Sign In. If you have trouble signing in, please see Can't sign in.
HBO (HBO NOW) Subscribers
  • Eligible HBO (HBO NOW) subscribers must agree to the Terms of Use and the Privacy Policy for the HBO Max platform. If you choose Access All of HBO Max, then you can stream the entire HBO Max catalog. Or, if you choose Access HBO Only, then you can watch all of HBO on the HBO Max platform.
  • Your previous settings (such as My List, Continue Watching, and parental controls) will not be available in HBO Max.

Other TV device

(Android TV, PlayStation 4, Samsung TV, or Xbox One)

To sign in on your TV, you'll need to have your phone or a computer handy. Here's how to sign in:

  1. Open HBO Max on your TV and choose Sign In (or try to play a show or movie). (If you're already signed in, choose the profile icon in the upper-left, then scroll to the far right and choose Sign Out.)
  2. You should see a 6-digit code. Stay on this screen while you grab your phone or a computer.
  3. Open a web browser on your phone or a computer and type hbomax.com/tvsignin in the address bar (this redirects to https://activate.hbomax.com). This should take you to an Enter Code screen.
  4. Enter the code that appears on your TV, and then choose Next. Code not working?
  5. Enter the email and password for your HBO Max or HBO NOW account (the email and password you entered when you signed up). Need help? See Forgot email or Forgot password.
    TV package or wireless plan?
    If you get HBO Max with your TV, internet, or wireless package, see Sign in through a provider.
  6. Choose Sign In. If you have trouble signing in, please see Can't sign in.
  7. Once your TV updates, you're ready to stream (this may take 60 seconds).
  8. HBO (HBO NOW) Subscribers
    • Eligible HBO (HBO NOW) subscribers must agree to the Terms of Use and the Privacy Policy for the HBO Max platform. If you choose Access All of HBO Max, then you can stream the entire HBO Max catalog. Or, if you choose Access HBO Only, then you can watch all of HBO on the HBO Max platform.
    • Your previous settings (such as My List, Continue Watching, and parental controls) will not be available in HBO Max.

Code not working?

Where do I enter the code?

If the Enter Code page doesn't appear, try the following:

  • Choose this link: https://activate.HBOMax.com (or type https://activate.hbomax.com in your browser's address bar). This should take you to an Enter Code screen where you can enter the code from your TV.

Code doesn't work or is invalid

Try the following:

  1. Make sure you're on the correct page in Step 3 above. Choose this link: https://activate.HBOMax.com (or type https://activate.hbomax.com in your browser's address bar). Then, enter the code from your TV.
  2. Repeat the sign-in steps above using a different browser: Chrome, FireFox, Microsoft Edge, or Safari.
  3. If you used your phone in Step 3 above, try using your computer instead (or vice versa).
  4. Get a new code. To do this, go back and choose Sign In again on your TV.